Rental Housing Enforcement Unit - Rental Offences Complaint System

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1. Confirm that RHEU may be able to help

RHEU can only help for those offences under the Residential Tenancies Act,2006. If your issue isn't one that RHEU can help you with, we'll provide alternative suggestions for you to get help in resolving your issue.

2. Create a login account(or use your existing My Ontario Account)

To protect your privacy, you must have My Ontario Account. You may create or use your existing one, and provide standard profile information, including name, current address, and contact information.

3. Select the offence

To protect your privacy, you must have My Ontario Account. You may create or use your existing one, and provide standard profile information, including name, current address, and contact information.

4. Provide the address of the offence and others involved with it

To protect your privacy, you must have My Ontario Account. You may create or use your existing one, and provide standard profile information, including name, current address, and contact information.

5. Answer a series of questions for the offence

To protect your privacy, you must have My Ontario Account. You may create or use your existing one, and provide standard profile information, including name, current address, and contact information.

6. Review and submit your complaint

To protect your privacy, you must have My Ontario Account. You may create or use your existing one, and provide standard profile information, including name, current address, and contact information.

In order to submit a complaint, you must first setup a My Ontario Account. Please click the button below to create your My Ontario account.